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Is the credit card information that is submitted to my site secure?
The information is secure during transmission, because it is encrypted with SSL. SSL is the industry standard for encryption. We require you to either host under your own security certificate or under https://www.mysecurestore.biz.
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Why is it not safe to store my customers credit card information on the server?
WAG takes every precaution we can to make sure our servers remain secure. We use industry standard methods of protection such as SSL, firewall, encrypting CC information, backing up over an internal IP, Port Sentry, ChkRootKit, automated patch updates, and more. In short we go to great lengths to secure your data and ours.
However, you are responsible for all credit card information stored in your site's database. You are responsible for removing this information from your store front. It is recommended that you please print out invoices and packing slips for your records and then remove the credit card data from the server by deleting your order for optimal security.
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Where is all order information found?
1)Go to the Admin section's first page(the blue one)
2)Click 'Orders' under the Customers heading
3)Select your customer's name from the list
4)Click 'Edit' on the right hand side of the screen
5)All order details are listed on this page
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Can I process orders and run my credit cards manually rather than having Authorize.net process them automatically?
Yes. You may do so with the following steps:
1)Go to the Admin sections first page(the blue one)
2)Click 'Payment' under the Modules heading
3)If 'Credit Card' has a red light next to it under status, click the green light to enable it. If it is green then it is already enabled.
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How do I print out an invoice or a packing slip?
1)Go to the Admin sections first page(the blue one)
2)Click 'Orders' under the Customers heading
3)Select your customer's name from the list
4)Click either 'Invoice' or 'Packing Slip' on the right side of the page
5)All order details are listed on these pages and can easily be printed out
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How do I change the order status from Pending/Processing/Delivered to something else?
Go to the admin section and then under localization you will see the orders hyperlink. You can change the various choices for the status of your order. By default they are Pending/Processing/Delivered, but you may change them to whatever you would like.
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